Wurundjeri — Custom Booking System

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Category: Web Application / Booking Management
Industry: Community Services / Event Management
Role: Full-stack Development — Frontend & Backend Integration

Overview

Wurundjeri required a flexible booking system to manage multiple types of bookings directly from their WordPress website. Their existing website did not include a booking solution, and they needed a robust backend system to handle requests, assign tasks, schedule events, and track the entire booking workflow.

We developed a custom solution combining WordPress forms with a Laravel booking system, enabling automated notifications, workflow management, and event scheduling.

The Challenge

The main challenges included:

  • Multiple booking types: Each booking type required different form fields and data handling

  • Integration with backend: WordPress forms needed to pass data to a Laravel booking system

  • Admin workflow: Bookings had to be assigned to appropriate staff or managers, with multiple steps like setup, scheduling, and follow-ups

  • Notifications: Both admins and users needed automated email notifications

  • Event and calendar management: Bookings needed to be displayed in a calendar with status tracking

  • Scalable and maintainable system: Should accommodate future types of bookings and workflow enhancements

Our Solution

We implemented a full-stack solution to manage the booking process end-to-end.

User / Frontend Features

  • Custom WordPress forms for each booking type, with dynamic fields based on booking category

  • Seamless data submission to the backend Laravel system

  • Automated email notifications to both users and admins

  • Responsive design for mobile and desktop users

Admin / Backend Features

  • Laravel-based booking system handling:

    • Booking assignment to the appropriate staff or manager

    • Multiple workflow steps: scheduling, payment processing, pre/post feedback, and event management

    • Integration with FullCalendar for event tracking

  • Admin dashboards with status overview of bookings

  • Secure and reliable data management, storing booking information centrally

Technical Implementation

  • Frontend: WordPress forms with dynamic fields and validation

  • Backend: Laravel framework managing bookings, workflow logic, and notifications

  • UI / Admin Panel: Bootstrap + AdminLTE for clean dashboards

  • Calendar & Scheduling: FullCalendar for event visualization and management

  • Email Notifications: Automated emails for booking confirmation, assignment, and follow-up

Technology Stack

  • WordPress (frontend forms)

  • Laravel (booking system backend)

  • Bootstrap & AdminLTE (admin interface)

  • FullCalendar (calendar and event management)

  • Email notifications (SMTP / backend)

Outcome & Impact

  • Flexible system capable of handling multiple booking types

  • Automated workflow for booking assignment, scheduling, and feedback

  • Clear calendar overview for admin and managers

  • Improved communication via automated emails to both users and staff

  • Scalable solution ready for future booking types and workflow enhancements

Wurundjeri now has a streamlined, end-to-end booking system, improving operational efficiency, user experience, and team coordination.

What We Delivered

  • Custom WordPress forms integrated with Laravel backend

  • Automated notifications for users and admins

  • Admin workflow and booking assignment system

  • Event and calendar management with FullCalendar

  • Secure, reliable, and scalable booking management solution