Category: Web Application / Enterprise Workflow System
Industry: Automotive / Vehicle Compliance
Role: Full-stack Development — Workflow, User Roles & Admin Dashboard
Overview
Pedders Australia needed a centralized system to manage GVM upgrades and other vehicle-related applications across their nationwide network of stores. The platform had to handle different user roles, streamline application approvals, track vehicle and application data, and generate certificates for completed upgrades.
We developed a robust web application using raw PHP, MySQL, HTML, CSS, and jQuery, providing a role-based system for store submissions, admin approvals, item ordering, photo management, recalls, reporting, and reminders.
The Challenge
Key challenges included:
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Multiple user roles: Admin, store staff, nominated users, and technicians, each with different privileges
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Complex workflow: Applications had to move through submission, approval, item ordering, review, and final certification
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Multiple application types: SSM, Engineering, Recall, VicVAS, etc., each with slightly different workflows
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Data management: Vehicle information, VIN photos, uploaded documents, and multiple images per application
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Reporting & reminders: Admins needed dashboards to monitor application and recall statistics, and set reminders for old applications
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Scalability: Support multiple stores across Australia with consistent workflow
Our Solution
We implemented a full-featured PHP/MySQL web platform with role-based access control, flexible workflows, and reporting capabilities.
User / Frontend Features
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Store users can:
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Submit applications with vehicle details and VIN photos
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Edit/review rejected applications and resubmit
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Order items related to approved applications
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Upload or edit photos and records
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Technicians and nominated users have restricted access for operational tasks
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Admins have full access to manage users, applications, vehicle data, and system settings
Admin / Backend Features
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Application workflow management: approve/reject, track progress, and issue certificates
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Customizable application types: SSM, Engineering, Recall, VicVAS, and others
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Recall management with workflow similar to main applications
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Reporting dashboard to monitor application status, recall statistics, and store performance
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Reminders for old or pending applications
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Secure role-based access for all users
Technical Implementation
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Raw PHP + MySQL backend with modular structure
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HTML/CSS/jQuery for responsive frontend and dynamic UI
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Workflow engine to handle application lifecycle from submission to certificate issuance
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File and image management for vehicle documents and VIN photos
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Reporting and reminder system for admins
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Modular architecture to allow future adaptations for other companies
Technology Stack
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Backend: Raw PHP + MySQL
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Frontend: HTML, CSS, jQuery
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File Management: Server-based uploads with secure storage
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Reporting & Calendar: Custom modules with jQuery for dynamic dashboards
Outcome & Impact
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Streamlined GVM upgrade application process for nationwide stores
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Reduced errors and manual communication with automated workflow and notifications
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Flexible system supporting multiple application types and recall management
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Admins gain full visibility of vehicle data, application status, and performance metrics
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Scalable and adaptable for future deployment to other companies and platforms
Pedders now has a centralized, secure, and efficient system for managing GVM upgrades, recalls, and vehicle applications, ensuring compliance, improving workflow efficiency, and supporting nationwide operations.
What We Delivered
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Role-based web application with secure access for admins, stores, and technicians
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Full application workflow engine (submission → approval → review → certification)
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Recall management and reporting dashboards
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Reminders for pending or old applications
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Customizable application types and workflow configurations
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Scalable PHP/MySQL system adaptable for other companies